What Does a Freight Broker Do & How to Choose One?

A freight broker is a logistics specialist who can help you find a carrier for your load, broker deals with shippers and help plan the finite details of your shipment.

When the going gets tough and you need a reliable carrier without the added stress of maintaining new carrier relationships, a broker is your best friend out in the field, finding the deals that produce quality partnerships at low prices.

How do you choose the right logistics broker for you? Here are our top tips.

Check for that license

Any person that arranges transportation for money MUST have a broker license that has been issued by the Federal Motor Carrier Safety Administration. Always inquire about this when shopping around for a broker. Be wary of anyone who is “for-hire” because they might be brokering loads without authority.

Know the process

Before you give the green light to a broker when securing a carrier, first inquire about the carrier selection process. You want to make sure you are getting honest, responsible service. A broker should know the carrier’s safety rating, insurance information and operating authority. Furthermore, they should have a written contract with the carrier of choice.

Double check experience and integrity

Reputation and experience is everything. A company that has been around the block a few times has proven their success and trustworthiness. Speaking of trust, is the broker you’re checking out part of any integrity programs, such as the Transportation Intermediaries Association? Members are required to uphold a code of ethics when working with shippers and carriers.

Sign off on a contract

Don’t take any chances or leave everything to trust. Make sure you have a written contract in hand. This precious piece of paper should highlight the business, roles of each party and expectations in careful detail. Especially make sure the role of the broker is outlined to avoid any misunderstandings and future issues that may arise.