Tips to Choose the Best Company for Refrigerated Shipping Services

Refrigerated shipping is a meticulous affair. If you need to ship perishables such as fresh produce or gallons of ice cream, the temperature must be precise to avoid a messy and costly situation. 

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That’s why it’s crucial to know what to look for when choosing a logistics company with the know-how and equipment that’s necessary for a seamless shipment.

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In this post, we give you some of our best tips to help you make the right decision for your business. Let’s dive in!

Questions to Ask

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When consulting with different logistics companies, know that the services vary greatly. Ask what types of temperature controlled services are available and how flexible the delivery schedule can be. 

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Of course, you’ll want to hit on the costs of services, too. Unfortunately there are some trucking companies that come out with hidden fees that weren’t formerly discussed. For example, some companies depend the truck driver to ensure the cargo is unloaded, which slaps on an extra fee, but this is unnecessary if your cargo is going to a fully staffed warehouse.

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Other fees to watch out for include hitch/unhitch costs, overnight fees, and covering expenses for multiple stops.

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Simply negotiate beforehand so there are no grey areas!

Be a Customer Service Sleuth

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Another huge factor not to overlook is customer satisfaction. You never know what issues can arise during a shipment, and you want to know how the company is going to handle it. 

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If a next day delivery is delayed, will they be willing to rectify it? Are they stringent about open communication and do they utilize the latest management software to ensure visibility is 100%? 

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Consult customer service records or even search for reviews online. in today’s day and age it’s easier than ever to learn about other customer experiences that can help shape your decision in a pivotal way.

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